Return & Refund Policy
At BLU – Beautiful Like U, we want you to love every product you purchase. If for any reason you’re not completely satisfied, our easy 7-day return policy ensures a smooth process.
1. Returns
- You can return your order within 7 days of delivery.
- Items must be in original condition – unused, unworn, and with all tags intact.
- The product should be returned in its original packaging.
- Certain items like earrings (for hygiene reasons), customised products, and clearance items are non-returnable.
2. Return Process
- Contact Us – Email us at Blu.beautifullikeu@gmail.com or WhatsApp us at 80953 66300 within 7 days of receiving your order.
- Approval – Our team will guide you through the return approval process.
- Shipping Back – Ship the product back to the address provided by our team. Return shipping costs are to be borne by the customer unless the item is defective or wrong.
3. Refunds
- Once your return is received and inspected, we’ll send you an email confirmation.
- Refunds will be processed to your original payment method within 5–7 business days.
- In case of COD orders, refunds will be issued via bank transfer or store credit.
4. Exchanges
We offer exchanges for size or product variants, subject to stock availability.
5. Need Help?
Email: Blu.beautifullikeu@gmail.com
WhatsApp: 80953 66300
